Frequently Asked Questions

How does your website work?


Pick the lesson times that suit your lifestyle... All available class times are displayed in your local time regardless of your tutor's location. You can also reschedule lessons quickly and easily should you need to. Ultimate flexibility. Learn a language where you want and when you want. Flexibility, choice and great value for money... There's no need to commit to an expensive language school program or software. From just one online lesson to catch up on existing skills, to a whole course of lessons, Pay using PayPal or a major debit or credit card. Start learning a new language on Skype... At the scheduled lesson time your tutor will call you on Skype and your online language lesson will begin. Please log onto Skype prior to the lesson time and wait for your tutor to contact you.




How much does It cost? How do I pay?


My paid courses range from $8 to $18 per hour. There are no sign up or monthly fees and registering an account with us is completely free. Pay using PayPal or a major debit or credit card. I also offer various packages with cheaper prices. If you're planning to be my long-term student, please consider buying a package that suits your requirement.




What do I need to prepare for the lesson?


Skype setup on your PC... Skype is a small piece of free software that lets you use your computer like a phone so you can talk online with a language tutor anywhere in the world. It's free to download, free to use and part of what makes Verbalplanet.com a great and exciting way to learn a foreign language online. An internet connection... It's not essential to have a broadband connection but having a fast internet connection will mean that you receive the best call quality using Skype and ensure that you get the most out of your language lessons.




How long is each lesson?


My trial lesson is normally 30 minutes long. My normal 1-on-1 Skype lesson is 60 minutes.




What learning material do you offer? Do I have to pay for them?


I offer various types of learning material for you. Textbooks, workbooks and e-books are all prepared for you according to your level and needs. They're all FREE so you don't have to pay any extra. Please see courses' detials for specific material used in each course.




Is it possible to reschedule?


Yes - If for any reason you can't make a scheduled language lesson you can quickly and easily re-arrange it to another suitable time through BYU99.COM. Please note however, that rescheduling within 24 hours of the confirmed time is not permitted and lessons must instead be cancelled. Cancelling a lesson within 24 hours of the confirmed time may incur a cancellation charge according to the tutor's policy.




Cancellation and Refunds


A full refund will be made of the booking fee paid in advance for all lessons cancelled by the tutor. Should you be unable to attend a scheduled lesson you will be able to reschedule to an alternative time. A refund of the booking fee will not be made for lessons cancelled by the student. Lessons which are disrupted due to unforeseen circumstances and or the absence of your tutor will be eligible for a full refund providing. The full refund will be transfered via PayPal.




What should I do after purchasing a package?


You can go ahead and schdule lessons with me via this link >> www.byu99.com/schedule




Can I really become fluent by studying with you?


Absolutely! To become fluent in a new language that you start learning, you need to understand how sentences are formed (grammar), how words are pronounced (pronunciation) and what words are more natural to use in certain contexts (vocabulary). Moreover, learning in partnership leads to success. A key part of learning any language successfully is to set realistic goals, support those goals with a structured lesson plan and stay motivated. Learning in partnership with a personal online tutor is the perfect way to do this. It's also all about personal attention. All of your lessons will be tailored to your exact needs and objectives and your tutor will only move onto new subjects & topics when you are ready and go at exactly the pace you need or want.




How can I access your video course?


I'm hosting my video courses on Thinkific platform which is easy to use. You need to sign up to access free previews. After making a decision, you can purchase via PayPal or credit cards. You will then have a lifetime access to all videos.




How do I benefit as your supporter on Patreon?


If my channel brings you joy or helps you learn languages, please consider supporting me here on Patreon. You’ll get awesome rewards in return, like language learning materials, Patreon-only audio and video lessons, monthly live webinar, and free Skype lessons just for you. And don’t worry, you can cancel or change your pledge level at any time.